Billing Terms and Conditions

This Billing Terms & Conditions document explains how Virdano handles payments, billing procedures, and related customer responsibilities.

1. Accepted Payment Methods

To ensure a smooth and secure checkout experience, Virdano supports several payment options, including:

  • Credit & Debit Cards: American Express, Diners Club, Discover, JCB, Mastercard, Visa

  • Apple Pay & Google Pay

All payments are processed in British Pounds (GBP).

2. Payment Processing

  • All orders must be paid for in full at the time of purchase.

  • Orders will only be prepared and shipped once payment has been successfully received.

  • If a payment fails or is declined, the order will not be processed or confirmed.

3. Pricing & Currency

  • Prices displayed on Orsimo are shown in GBP.

  • Prices may be updated or changed at any time without prior notice.

  • Applicable taxes, duties, and shipping fees will be calculated and shown at checkout before payment is completed.

4. Secure Payment Processing

  • Virdano uses SSL encryption and trusted payment gateways to protect your information during transactions.

  • We do not store or retain your credit card information on our servers.

5. Refunds & Chargebacks

  • Refunds are issued in accordance with our Refund & Return Policy.

  • Any unauthorized or fraudulent chargebacks will be contested.

  • If you encounter a billing issue, please contact us first at info@orsimo.com, and we will assist you promptly.

6. Fraud Prevention

  • Virdano reserves the right to hold or cancel any order that appears suspicious or potentially fraudulent.

  • For high-value or unusual transactions, we may request additional verification or documentation.

7. Contact Information

Store Name: Orsimo
Address: 49 Highfield Rd, Greater, London W3 0AH, UK
Email: info@orsimo.com
Phone: +447474774562
Customer Service Hours: Monday–Sunday, 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to respond to all customer inquiries within 24 - 48 hours.

Free delivery

All orders on our website include free delivery to United Kindom.

Handcrafted to order

We will make and dispatch your custom jewellery within 4–6 days

Customer service

Our support service will answer all your questions in a short time.

Secure payment

Payments are processed by the payment systems.