








Minimalist Fish Necklace
We offer a 12-month Fade-Proof Warranty and a Replacement Guarantee on all our pieces. Each item is handcrafted with care, so personalised products are not eligible for returns unless defective. For full warranty details and jewellery care instructions, please see our Warranty & Jewellery Care page.
Delivery Times
(All items include free insurance & tracking)
- Processing Time: Orders are processed within 1-6 business days.
- Delivery Time: Estimated delivery within 4-6 business days depending on the destination.
- Total Estimated Time: 5-12 days
- Tracking: Once your order is shipped, you will receive a tracking number via email.
Cancellations can be requested within 24 hours of purchase.
Please note that some items are excluded from our standard 30-day return policy:
- Personalised & Custom Items
Because this product is made to order or customised (for example, with engraving, initials, or unique design), returns are not accepted unless the item arrives damaged or defective. - Earrings & Hygiene-Sensitive Jewellery
For health and hygiene reasons, earrings and similar products cannot be returned or exchanged once opened, unless faulty. - Final Sale Items
Products marked as Final Sale are non-returnable and non-exchangeable, unless damaged or defective on arrival.
All other products remain eligible under our standard 30-day return and refund policy.
Simple 2-Step Ordering
- Choose your favorite colour
- Complete your checkout and place your order — we’ll craft your design!
The Story Behind Orsimo
Every Orsimo piece begins with a story — and is made entirely by hand. Because we believe the jewellery you give someone should carry exactly what you feel, not just what you see.
Orsimo vs Other Brands
We offer high-quality jewellery at an affordable price
Customer savings
Personalised
Eco-friendly supply chain
Other jewellery sites
Traditional retail
Fair pricing
1-year warranty
Colour options
PVD Gold plating
Ethically sourced
Lead-free, nickel-free
Unknown
Unknown
Good To Know
Orders are processed within 1-6 business days (excluding holidays) after the order confirmation email is sent. Once processed, the order is forwarded to the jeweller for production.
Most orders arrive within 8–11 working days: 4–6 working days to make and dispatch your piece, then 4–7 working days with Royal Mail Tracked.
Our stainless steel pieces are made for everyday wear. To keep the finish bright for longer, take them off before applying lotion, sunscreen or perfume, and before cleaning with bleach or other harsh chemicals. Clean with warm soapy water and a soft cloth, then dry. Avoid abrasive cleaners and polishing pastes — they can wear the plating. Store each piece separately in its pouch or box.
Our pieces are not solid gold. Most are made from 316L stainless steel with an 18K gold, silver or rose gold plated finish — the exact material is listed under Details on every product. Stainless steel is hypoallergenic, water-resistant and tarnish-resistant, so your piece is made for everyday wear.
Yes — our stainless steel pieces are water-resistant and tarnish-resistant. To keep the plating at its best, take your jewellery off in chlorinated pools, hot tubs and when using cleaning products.
You can request a return within 30 days of receiving your order, provided the item is unused, in its original condition, and includes all packaging and accessories.
For full details, please refer to our Return & Refund Policy.
We accept the following secure payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- JCB
- Mastercard
- Visa
Orders are processed within 1-6 business days, and delivery typically takes 4-6 business days, depending on the destination. Once your order has been shipped, you will receive a tracking number to monitor its progress.
If your order has not arrived within 3 days after the estimated delivery date, please contact us at info@orsimo.com.